CNW-2 Features Double-ended to fit most slotted-type nuts The outer width of both ends of the CNW-2 are nominally 12mm wide One end has a two outer tips nominally 2.7mm wide each, & the other end has tips of 3.8mm each The blade thickness is nominally 1.35mm
New York Bicycle Co is located in Schenectady, New York. Our bike shop isn't like your cookie cutter bicycle shop. With it's artistic feel, concrete floors and brick walls, we have the perfect space to house all of your bicycle needs.
We pride ourselves on our top notch customer service. You will never walk into our shop and not be greeted. Thirsty? Stop by our complimentary coffee and juice station complete with coffee, juice or sports drinks. Free on Saturdays? Stop by and join us for a clinic lead by our head mechanic where any topic riders want to learn is discussed. This includes everything from changing a tube to repacking a hub.
We aren't just here to sell bikes. We are here to build a partner and friendship with each and every customer. Our staff is highly skilled and motivated in all areas of cycling and we are here to help you find the bicycle or product that best fits your needs. We are passionate about cycling and fitness and it shows in our dedication.
We not only have all of the top bicycle brands and accessories, we offer a lot of cool things.
Check it out:
-Rider Involved Technical Assembly: Customer joins us for the assembly of your new bike purchase! Personalized, one-on-one instruction on maintenance, option to personalize the build with accessories, etc. How cool is that!
- Financing available through Synchrony Financial
- Layaway Available (perfect for the holidays)
- Trade in program for used bikes
- Performance and Size Guarantee (If things don't fit, or integral components fail, etc....we've got you covered)
- Competitive Price Guarantee (We research local pricing and will match it so customers always get the best deal) Looking out for our customers!
- We even offer pickup and delivery services for new bikes and services. Fittings are included.
- Come test ride any bike on our 5.7 acre land along with our massive parking lot. We also have our own trail system for any type of bike.
And if all of that isn't enough to get you to come see us, come and meet Matt who just won a spot for New York Bicycle Co. in the Top 100 Bike Stores. We rock, come see us!
Monday - Friday: 10am - 7pm
Saturday: 9am - 5pm
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, Plaine & Son offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.