Bicycle Outfitters Indy
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XC, Enduro, Trail, DH, Fat Bike, Dirt Jump / Slopstyle
⍉41 Pressfit shells - Eg. BB92
89.5/92, 104.5/107, 121.5/124, 141.5/144 (no sleeve)
Bicycle Outfitters Indy and BicycleOutfittersIndy.com are owned and operated by John Matthews whose grandfather was the first bicycle dealer in their city shortly after WWII. This was back when Schwinn was the only line of quality bikes available. He built a very successful business at a time in our country when service was the norm and the customer was king. John's father followed in his footsteps and continued in the bicycle business bringing other brands into the store including early US import brands like Motobecane and Fuji. As the years passed, brands like Centurion(now Diamond Back), Giant, Specialized, Trek, and others came along. John began working in the family bicycle business at a very early age and learned customer service from both his father and grandfather. He was taught that the customer is king and learned at a very early age to appreciate the customers and to treat them as invaluable.
These days, John operates a succesful store on all fronts, local and online. BOI supports advocacy groups such as HMBA and others. We also support local and regional racing and triathlon team efforts.
We support youth development, mountain biking, road cycling, as well as triathlon. Along the way, these efforts have enhanced and grown cycling in our community and helped produce both national and world champions.
At BOI, your purchase is more than just a price. Bikes change lives and we love being a part of that.
Mon - Fri: 9:00am - 6:00pm
Sat: 9:00am - 5:00pm
Shipping & Delivery Policy
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, Bicycle Outfitters Indy offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.