All transactions are processed in USD.
Free shipping to continental US - excluding Hawaii. As per Amego policy, Amego offers complimentary standard shipping. Any additional charges for delivery will be charged to you including tailgate fees, address changes, and missed appointments. If your bike or box arrives damaged, you must indicate the damage on the delivery slip before it is signed for. Please always accept the delivery as additional fees will be charged otherwise. Please contact Amego with pictures of the box damage, bike damage, and picture of the shipping slip that indicated damages. We will assess the damage from your photos and either work with a local bike shop and send out replacement parts and cover labour to put your bike into brand new condition OR, in the event of frame damage, we will send a replacement bike without a battery. This is part of the reason why you need to accept the shipment even if it is damaged. Amego will make every effort to remedy any shipping damages.
Amego Electric Vehicles is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 5-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.
Amego EV bikes are final sale. No exchanges or refunds are available after your order is shipped. For faulty products, they will always endeavour to keep customers happy and satisfied. If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .