Currency

All transactions are processed in USD.

Shipping and Delivery Policy

Always Happy Promise: Don't like a product? Tell us! We'll make it right and make you happy. We promise.

Here at The Feed, we want you to love your experience and the products you purchase. If, for any reason, you are not satisfied with your purchase, we will be happy to refund or replace it.

We understand that mistakes happen during shipment which are out of our control. If your product arrives in condition that you find not suitable to eat, please send us a message and we will be happy to replace or refund what you have ordered. There is no time limit for returns, but we ask that you reach out to us within 30 days of your purchase.

Email us at hello@thefeed.com or give us a call at 877.780.8957.

Be sure to reference your order number and the email address used to purchase on our website to help expedite the process. We do not accept returns on food items that have been opened, but we will issue a refund if you are unsatisfied. In the event of a return, we will create a return label and email it to you to print out. Once you print the return label, please send it back to us via the carrier we have selected.

Thank you!

Customer Service Policy

The Feed is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days, however due to COVID-19 there may be significant delays to order processing/fulfillment times; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 5 business days to arrange an agreeable alternative item, a back order or a full refund.

Exchange, Returns, and Refunds Policy

Exchange, Returns, and Refunds Policy

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .