Click & Collect

 

What is Click & Collect?

Don’t want to wait for your bike to be packed and shipped across the country to you? Then shop for items that are available via Click & Collect which combines the classic online ordering and picking up your bike on site at the shop. Search, select, and purchase your bike online via BikeExchange and then collect it fully built, and ready-to-ride at the retailer’s location. After the purchase is made, the shop builds, prepares, and adjusts your bike just for you, and then notifies you when it is ready for collection. If you have any special instructions or requests, please Contact Us or the retailer after your order is placed. This service is only available from the bike retail store from which you purchased the product, and for the products which feature the Click & Collect icon.

Collecting your Order

Goods ordered with Click & Collect are usually made available to the buyer within 2-3 business days (unless otherwise specified). You will be notified via email by the bike retail store within 2 to 3 Business Days after having placed your order as to when the product is ready for collection. The buyer is required to provide proof of purchase when picking up their order (order confirmation, invoice) as well as proper identification (driver's license, passport, or other government issued ID) that matches the billing information on the purchase.

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More Information

Payments

Exchange & Returns

Shipping & Delivery