Frame KHS Full MSD Carbon Monocoque w/Replaceable Derailleur Hanger, 1-1/8-1.5 Taper Fork KHS Performance Carbon/Alloy Steerer, 1.5 Taper, W/Alloy Dropout Headset Integrated Sealed ACB, 1-1/8"~1.5", Alloy Cap Rims Q2 AR400, Double Wall Wheelset Hubs (F/R) Q2 AR400 Wheelset, Q/R, Cassette, QR Tires Maxxis M203 Detonator, 700x25C, 60TPI Spokes Q2 AR400 Wheelset, 14G Stainless Black, 24X28 Derailleur, Front Shimano Sora FD-R3000, Braze-on Derailleur, Rear Shimano New Sora RD-R3000 Shifters Shimano Sora ST-R3000 Chain KMC Z99 w/Missing Link Crankset FSA Omega Compact, 2pc Forged w/Outboard Bearing, 50/34, XS: 165, S-M:170, ML:172.5, L-XL:175 BB FSA Mega EXO, Outboard Cartridge Bearing Cassette Shimano CS-HG200-9, 11-32T, 9-speed Pedals N/A Seatpost Alloy Micro-adjust, 27.2x350mm Saddle KHS Sport Road; Ladies: KHS Sport Road Ladies Padded Handlebar FSA Omega Compact, 31.8, XS: 40cm, S-ML: 42cm, L-XL: 44cm; Ladies: 38cm Stem Alloy 3D Forged, Threadless 4 Bolt, 31.8, XS: 80mm, S: 90mm, M-ML:100mm, L-XL: 110mm Handlebar Tape Cushion Tape Brake Levers Shimano Sora ST-R3000 Brakes Tektro R313 Dual Pivot W/Cartridge Pads Color Matte Dark Midnight Gray, Ladies: Matte Silver Frame Size XS/49, S/52, M/54, M/L/56, L/58, XL/61, Ladies: S/52
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, Mountain Water Snow (MWS Sports) offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.