Reviews play an incredibly important part in building customer confidence and also provide you with valuable insight on your customers. Our review system is now live and ready for your customers to share their next great experience.
When choosing a review platform, we decided to partner with one of the world’s biggest consumer review platforms, Bazaarvoice. Unlike many other review platforms, Bazaarvoice takes pride in actively moderating and checking each review that is posted. Their platform scans for negative language, and a team of reviewers check that ranting, angry or biased reviews are published without being flagged. This level of screening gives us the confidence that the reviews system will be worthwhile experience for all of our customers – retailers & consumers.
Anyone purchasing through BikeExchange will now have the opportunity to give feedback through the review platform, so encourage your next happy customer to jump online and tell the world what they loved about your service.
To place a review, follow our step by step guide:
Step 1. Go to BikeExchange’s Bike Shop Directory
Step 2. Type the store name in the Search Stores box
Step 3. Click on View Items for Sale
Step 4. Select Write a Review
Step 5. Follow the prompts to publish your review – and you’re done!
Got questions? Email us on firstname.lastname@example.org