Currency

All transactions are processed in USD.

Shipping and Delivery Policy

Products are delivered United States wide using United States Post (Registered Post). Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout (applicable to lower 48 states only, HI and AK surcharges may apply).

Orders are typically shipped in 3-5 business days and shipping times are estimated at between 7-10 business days depending on your location within United States. However, due to the COVID-19 situation, order processing and fulfillment times may be delayed in some cases. We appreciate your patience. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.

Customer Service Policy

We are welcome to changing/upgrading bikes in any fashion and can work with you on the price if you want the bike outfitted from anything to carbon wheels, di2, or upgraded components.

Exchange, Returns, and Refunds Policy

Exchange, Returns, and Refunds Policy

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .